Shipping & Returns
SHIPPING POLICY
U.S. Shipping
Shipping rates for orders under $100 are calculated at checkout based on the order and delivery destination.
Orders of $100 or more qualify for free standard shipping within the contiguous United States after discounts and before applicable taxes.
Orders are processed and prepared for shipment as quickly as possible. Once your order ships, you’ll receive a confirmation email with tracking information when available.
Delivery times may vary depending on the shipping carrier, destination, weather, holidays, and other factors outside of FishDaddy’s control.
Please review your shipping address carefully before placing your order. FishDaddy is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided at checkout.
International Shipping
International shipping rates are calculated at checkout when available.
International customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not included in FishDaddy shipping rates.
International delivery times may vary due to customs processing and carrier conditions.
Shipping Issues
If your shipment arrives damaged, is missing items, or you believe there is an issue with your order, contact us at sales@fishdaddy.com and include your order number and details of the issue.
RETURN POLICY
We accept returns within 30 days of delivery.
To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
Items that are damaged, missing parts, altered from their original condition, or returned more than 30 days after delivery may not be eligible for a refund.
Before returning an item, please contact sales@fishdaddy.com so we can assist with your return.
Refunds
Once your return is received and inspected, we’ll email you to confirm receipt and let you know whether your refund has been approved.
Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or credit card provider.
If you have not received an approved refund after allowing time for processing, first check with your bank or credit card provider. If you still need assistance, contact us at sales@fishdaddy.com.
Sale and Clearance Items
Only regularly priced items are eligible for refunds.
Sale and clearance items are final sale unless otherwise required by law.
Exchanges
We replace items only if they are defective or damaged.
To request an exchange for the same item, contact sales@fishdaddy.com before returning the product.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error by FishDaddy.
Original shipping charges and return shipping costs are non-refundable unless otherwise required by law.
Please send approved returns to:
FishDaddy
1948 175th St
Lester Prairie, MN 55354
For returns valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
FishDaddy cannot guarantee receipt of returned packages that do not include tracking.
Questions
For questions about shipping, returns, refunds, or exchanges, contact:
